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All unit prices are in US dollar
New Page 1
Company Information
Kit-che Kiss Company Limited.
Phone:(852)2708-8225
Fax :(852)2708-8765
Sales
For sales or customer service including price
quotes, product availability, policies,
and shipping please email
sales@kit-chekiss.com
Customer Service
For billing shipping and any other
questions please email
info@kit-chekiss.com
Company Policy
We accept American Express, MasterCard, Visa and Discover. There will be no
surcharge for the use of credit cards and your card will be billed only after
one or more of the products ordered have been shipped. Cashier checks, money
orders, company checks and personal checks are also acceptable means of payment.
All orders processed by check or money order will be fulfilled 5 days after
receipt of your check.
Orders paid by means other than a credit card are subject to product
availability change while your payment is in transit or funds are being cleared
and Kit-cheKiss.com can not reserve product or guaranty continued availability.
All checks returned unpaid will be subject to a $30.00 fee charged to you.
International Orders
Kit-cheKiss.com does not accept international orders at this point in time. All
orders will be shipped to addresses within the United States of America only and
must be paid for in U.S. dollars.
All items can be returned within 30 days of purchase for refund or replacement.
The following terms and conditions will apply.
1. Return of non-defective products will be subject to a 15% restocking fee on
cost.
2. All returns are required to be labeled with an RMA (Return Merchandize
Authorization) number, which has to be obtained from our returns department
prior to you sending the product back to us.
3. RMA numbers are valid for ten days only and product must reach the returns
warehouse address specified by us before then.
4. Each item to be returned will need a unique RMA number. Products sent back
without valid RMA numbers will not be accepted.
5. Any package received without an RMA number on the label will be returned to
you.
6. Shipping charges are non-refundable.
7. When applicable, credit will be issued one week after the return of a
product. The amount of credit will be calculated based on the cost of item
effective on the date the returned product reaches our warehouse.
8. Defective products can be returned for replacement for the same product,
without a restocking fee being assessed. The return shipping is at the
customer's expense. Upon receipt of the returned defective product by our
warehouse personal, Kit-cheKiss.com will ship the replacement product to you
from our facility. There is no additional shipping charge incurred by the
customer for this third leg of the process.
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